This policy issued by Scaparato establishes the rules and conditions of general warranty for all its store fixtures and display products as described in the respective invoice issued by Scaparato In Usa, Canada and Mexico.
All our products cover a full satisfaction guarantee for the tranquility of our customers.
All our products are checked before departure, in the case some parts or products present a manufacturing defect, Scaparato will replace at no cost to you the defective parts to be replaced.
Damage to the goods after delivery are not considered manufacturing defects.
Modifications made to the goods by the customer or other providers without the previous written authorization of Scaparato automatically voids any possible guarantee.
All of our manufacturing are considered custom design and custom manufactured products, therefore we do not not accept changes or returns.
Electric supplies and illumination systems do not have guarantee, all of our electric systems are revised and photographed before package.
In the event that any of our custom designed products (showcases, shelving racks, cash counters, retail kiosks, retail carts and others) with or without glass, are shipped with reinforced packing and it is not common they suffer an accident during the transportation process, however it is necessary that you check all of the parts in the presence of the carrier who delivers. If any damage would be the case, please send immediately via e-mail, detailed and general photographic evidence so we can proceed with the replacement of the damaged parts.